Most large companies and some government departments routinely record telephone conversations for what they claim are "quality and training purposes" when taking calls from customers or members of the public. The real reason for recording these calls is usually for legal protection if action is launched by either party resulting from what has been discussed. Consumers also have access to technology that will easily allow them to record telephone conversations with organisations and individuals on their cell phones and landlines.
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Things you need
- Phone with a lead that detaches from the headset
Buy a phone recording adaptor at your local technology store or online.
Unplug the phone's handset and connect the lead from the phone's base station to the adaptor.
Plug the adaptor's 3.5mm jack plug into the Dictaphone.
Plug the adaptor's phone lead into your headset.
Press record and make your call.
Buy a cell phone recording microphone from your local technology store or online.
Connect the 3.5mm jack plug to your Dictaphone.
Place the earpiece into your ear. This also acts as a microphone that will record both sides of the conversation.
Press record and make your call
Tips and warnings
- Connect your adaptor to a PC and record directly to your hard drive.
- Leave your adaptor connected to your phone to facilitate the recording of incoming calls.
- Although it is legal to record calls in the United States as long as one party has given consent, laws on recording telephone calls differ from region to region. You should check the law in your own country before making a recording of any telephone conversation.
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