How to Delete Windows Live Messenger Cache

Written by joshua benjamin
  • Share
  • Tweet
  • Share
  • Pin
  • Email
How to Delete Windows Live Messenger Cache
(Comstock Images/Comstock/Getty Images)

The Windows Live Messenger cache folder is where your contacts and chat history are stored. Typically, there is no reason to delete this folder, as doing so may destroy all the contact information you have in stored in the program. Sometimes, however, deleting the cache folder is necessary, especially if you have just upgraded to Windows Live Messenger and the contacts list has not updated correctly from your older version of Windows Messenger. Fortunately, it is not a complicated task to perform.

Skill level:

Other People Are Reading


  1. 1

    Close all Windows Live Messenger windows.

  2. 2

    Open either My Computer or Windows Explorer and navigate to the following folder:

    "C:\Documents and Settings(Your Windows logon name)\Local Settings\Application Data\Microsoft\Windows Live Contacts(Your Messenger e-mail address)."

  3. 3

    Select the "Real" folder and the "Shadow" folder.

  4. 4

    Delete both of these folders. This will completely remove your Windows Live Messenger cache folder.

Don't Miss

  • All types
  • Articles
  • Slideshows
  • Videos
  • Most relevant
  • Most popular
  • Most recent

No articles available

No slideshows available

No videos available

By using the site, you consent to the use of cookies. For more information, please see our Cookie policy.