The Epson Stylus R310 printer provides users with an extensive set of error messages and help on what to do when they appear. Over 10 different messages, involving issues ranging from empty ink and paper errors to maintenance requests and paper jams, can pop up from time to time. But the ambiguous one, "General Error," means you simply need to reset the machine.
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Close any programs you were running on your computer and save any important work so you can finish it later. Shut the computer down completely.
Remove the paper from the tray of your Stylus R310. This ensures that no further errors can be calculated in the process of clearing "General Error."
Press and hold at the same time the "Maintenance," "Stop" and "Power" buttons for ten seconds. This resets all settings and functions on the printer and clears "General Error."
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