How do I Clear the Ink Cartridge Memory in HP Designjet 500?

Written by robin noelle
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Today's printers are capable of letting you know when the ink reserves are running low or empty in your cartridges. You will receive a warning when you go to print a document and a message will appear on the printer display. Once you remove the old cartridge and replace it with a fresh one, the ink cartridge memory will be reset. This will help prevent you from running out of ink during an important printing project.

Skill level:
Moderately Easy


  1. 1

    Check the printer code. A flashing exclamation mark means that the cartridge is low on ink. If you see a gas pump icon, it means that the cartridge is empty. If the empty signal appears, you will not be able to print at all.

  2. 2

    Open the cartridge cover to expose the ink cartridges.

  3. 3

    Remove the empty ink cartridge.

  4. 4

    Insert the new ink cartridge, pressing down until it snaps into place. Use the arrows on the front of the cartridge to align the cartridge in the right direction. They should point to the front of the printer. Make sure that the colour on the cartridge matches the colour label on the ink cartridge slot.

  5. 5

    Press "Enter" on the front of the printer after all of the cartridges are installed.

  6. 6

    Close the ink cartridge cover and the memory will be reset.

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