The Brother MFC-8460N all-in-one multifunction office machine uses toner to create printouts. After approximately 25,000 printouts, the drum that transfers the toner to the print media reaches the end of its life cycle, and the "Drum Near End" message appears on the screen to alert you that you must replace the drum. The unit knows to alert you because of an electronic life-cycle counter. Once you replace the drum and toner cartridge, you must issue commands through the control panel to reset the counter so that the unit can accurately track drum life.
- Skill level:
- Moderately Easy
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Walk up to the control panel on your Brother MFC-8460N after you've replaced the drum and toner cartridge. If you closed the front cover after the replacement, push the cover release lever and pull the cover open again.
Press the "Clear/Back" key. If you can't find the key, it's positioned to the right of the LCD under the arrow keys. If the unit is working correctly, "Replace Drum?" and two options -- "1. Yes" and "2. No" -- should appear on the display.
Push "1" on the keypad to select the "1. Yes" option and reset the drum life counter. Wait for "Accepted" to appear on the LCD. Lift up the front cover and push it shut to lock the latch.
Return to the main screen by pushing the "Stop/Exit" key.
Access the "73. Parts Life" menu to confirm that the drum life counter has reset. Push "Menu" and then "7" and "3" on the keypad. Push "1" to select "1. Drum" from the options; or push the "Down Arrow" to highlight the "1. Drum" option and "OK" to select it. Confirm that the display shows "Remaining: 100%" -- or a number as close to 100 as possible -- under "1. Drum" on the menu.
Exit the menu by pushing "Stop/Exit."
Tips and warnings
- If the drum life counter doesn't show that a new drum is near 100 per cent, contact Brother at 877-BROTHER (877-276-8437) for technical assistance because your machine is malfunctioning.
- If you installed a new drum and "Drum Near End" appears on the LCD when you try to print, you forgot to reset the drum life counter. Open the front cover and repeat the reset steps to remove the message and begin using the unit.
- If you reinstalled a used drum for some reason, the life counter will no longer accurately display the remaining drum life after you go through the reset process.
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