HP printers help you create clear, high-quality text documents and images. Due to age and regular wear and tear, your printer may become more prone to paper jams. Purchasing a new printer may not be cost effective or time efficient. Hiring a professional to clear the paper jam may also be an expensive solution. Resolve this issue by clearing the paper jam on your own.
- Skill level:
Remove loose paper from the automatic input tray.
Raise the automatic document feeder hatch.
Lift the green tab to the left of the roller. Remove the jammed page from your printer.
Place the unused pages back into the automatic input tray. Resume printing.
Remove the unused paper from the automatic input tray.
Remove the input tray from the "Automatic Document Feeder."
Pull the jammed paper out of your printer in the opposite direction it fed in from. Proceed to step 4 if the paper does not come free easily.
Lift the "Automatic Document Feeder" lid to the fully open position. Loosen the jammed paper from the roller on the "Automatic Document Feeder" side. Pull the page out of the printer.
Reattach the input tray. Close the hatch. Press down on both sides of the input tray until you hear a "click" letting you know that the tray is secure. Place the unused pages back into the automatic input tray. Resume printing.
Tips and warnings
- Gently remove the paper to avoid damaging your printer.
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