How to Obtain Recovery Disks for HP Pavilion PC

Written by carolina raintree-hegwer
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How to Obtain Recovery Disks for HP Pavilion PC
(cd on cd image by Stephen Kirkby from

An HP Pavilion PC can be used to create a set of recovery disks. If by any chance you can't create a set of recovery disks, you might be able to order a set of replacement disks from HP. If the computer is more than a few years past its warranty period, HP stores might not carry the product anymore. Some computer parts suppliers may have original recovery disks in stock.

Skill level:

Things you need

  • Blank DVD-R or DVD+R
  • Permanent marker
  • Internet connection

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  1. 1

    Disconnect from the Internet and close all other software.

  2. 2

    Click Start, All Programs, Recovery Manager and then click Recovery Disc Creation.

  3. 3

    Click next, then insert a blank disk and follow the steps on the screen. Continue creating disks until the message "System Recovery Discs Creation complete" appears on screen.

  4. 4

    Number your CDs in sequence with a permanent marker.

  1. 1

    Go to the HP Software download page.

  2. 2

    Enter your model number. Example: Pavilion dv6. Select the type of Windows that originally came with the computer. Click on Recovery Media.

  3. 3

    To place your order, click on Recovery Kit. Follow the instructions to complete the ordering process.

  1. 1

    Go to the HP Parts Ordering website.

  2. 2

    Enter the computer's product name and model into the search field. Follow the instructions on the screen to view a list of all parts related to your computer model.

  3. 3

    From the list of parts, find a recovery disk set and matching part number and write it down. Example: recovery disk part number 3249-9090 (for model dv6). Now use the part number when searching the Internet to find a replacement recovery kit.

Tips and warnings

  • If you upgraded your Windows version, the recovery process restores the computer back to the original factory Windows version. You must upgrade again after recovery.

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