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How to report email hacking

Updated March 23, 2017

Sending e-mails back and forth opens up opportunities for e-mail hackers. This is a common occurrence and often targets private as well as corporate users. Since e-mail hacking happens on a daily basis, e-mail providers and Internet services providers often have procedures in place to deal with such issues. If you believe your e-mail has been hacked by an unwanted individual, a report is not difficult to make.

Contact your e-mail service provider as soon as you discover your account has been hacked. For example, contact Google if your account is with Gmail, or MSN if your account is a Hotmail address. If your account is through an Internet service provider, such as Rogers, contact Rogers to let them know of the hacking.

Include all of the relevant information, such as time of discovery of the hacking, time of last login prior to the discovery and any e-mails that may have surfaced as a result of the hacking.

Find the agency that has jurisdiction over the hacking crime, which you can often determine by the registered address of the email address. The proper agency is often the local police department or county office. While the service providers will launch one investigation, the police department will launch their own investigation.

File and report a computer hacker form online through the IC3 agency, also known as the Internet Crime Complaint Center. This complaint should be filed after you report the incident to the police because the centre often works with the authorities to solve the crime.

Inquire about obtaining additional protection from your service provider as well as from the local police department that is handling the case. Provide as much information to them as possible.

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About the Author

Based in Toronto, Mary Jane has been writing for online magazines and databases since 2002. Her articles have appeared on the Simon & Schuster website and she received an editor's choice award in 2009. She holds a Master of Arts in psychology of language use from the University of Copenhagen in Denmark.