How to Fix a Broken Xbox 360 Disk Drive

Written by marshal m. rosenthal
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The Xbox 360’s DVD drive uses an interior magnet to keep the game discs from wobbling when they are spinning inside of the drive. Vibrations generated by the spinning game discs can cause the magnet to dislodge itself, causing the game discs to not play properly. You can fix a broken DVD drive in an Xbox 360 by placing the magnet back into position. You do not need any special skills to open the game console and the DVD drive, although this will void the Microsoft warranty. The procedure should take two to three hours to complete.

Skill level:
Moderate

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Things you need

  • Bath towel
  • Long-handled, flat-edged screwdriver
  • #10 Torx screwdriver
  • Phillips jeweller’s screwdriver
  • Bonding glue

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Instructions

  1. 1

    Place the bath towel on a table. Remove all cables from the Xbox 360. Place the Xbox 360 horizontally on the bath towel with the power button facing you..

  2. 2

    Place your left hand on the faceplate’s upper-left-hand corner that is facing you. Place the fingers of your right hand into the open USB slot in the faceplate’s lower right hand corner that is facing you. Squeeze the faceplate’s upper left hand corner while pulling up on the open USB slot to slide the faceplate off of the Xbox 360. Place the faceplate aside.

  3. 3

    Insert the tip of the long handled flat-edged screwdriver into the uppermost left hole in the ventilation grill on the right side of the Xbox 360. Twist the tip of the flat-edged screwdriver to release the plastic locking latch inside of the hole. Repeat this procedure three more times in every other hole across the length of the ventilation grill to release the rest of the plastic locking latches. Repeat this entire procedure across the length of the ventilation grill on the left side of the Xbox 360.

  4. 4

    Turn the Xbox 360 over. Lift the bottom shelf up to reveal the 14 black screws. Remove the 14 screws with the Torx screwdriver which can be purchased from a hardware supply store and which is designed to work with the special screws used in the Xbox 360. Turn the Xbox 360 over.

  5. 5

    Place your hands on each side of the Xbox 360 that now has the faceplate removed from it. Lift the outer case of the Xbox 360 up. Place the outer case aside.

  6. 6

    Remove the four screws from the bottom edge of the back panel that is on the metal plate of the Xbox 360 farthest from you with the Torx screwdriver. Pull the back panel off the Xbox 360. Place the back panel aside.

  7. 7

    Pull up on the off-white vertical plastic insert on the left side of the Xbox 360 that is on top of the metal plate with your fingers. Repeat this procedure with the off-white vertical plastic insert on the right side of the Xbox. Place the two plastic inserts aside.

  8. 8

    Remove the screws from the four corners of the metal plate on top of the Xbox 360 that is covering the electronic components with the Torx screwdriver. Lift the metal plate off the Xbox 360 with your hands. Place the metal plate aside.

  9. 9

    Remove the two screws from each side of the DVD drive that are holding it onto the Xbox 360 with the Phillips jeweller’s screwdriver. Lift the DVD drive up. Pull the two plugs out of the back of the DVD drive with your fingers. Place the DVD drive on the bath towel facedown.

  1. 1

    Remove the two screws from each side of the DVD drive that holds the case on using the Phillips jeweller’s screwdriver. Pull the case off the DVD drive. Remove the small circular magnet that should be inside of the spindle of the laser assembly but instead is clinging to the inside of the case. Place the case aside. Place the magnet on the bath towel.

  2. 2

    Pull out the disc tray to reveal the laser assembly at the centre of the DVD drive. Place two drops of the fast acting adhesive bonding glue on one side of the magnet that was removed from inside of the DVD drive’s case. Place the side of the magnet that has the bonding glue on it into the centre hole in the spindle of the laser assembly using your fingers. Let the bonding glue set for one hour.

  3. 3

    Push the disc tray back into the DVD drive. Place the case back onto the DVD drive. Reattach the screws.

  4. 4

    Insert the two plugs into the appropriate connections on the back of the DVD drive. Place the DVD drive back onto the Xbox 360. Reattach the screws.

  5. 5

    Place the metal plate onto the Xbox 360. Reattach the screws. Place the two plastic inserts onto the Xbox 360. Place the back plate on the Xbox 360. Reattach the screws.

  6. 6

    Place the outer case back onto the Xbox 360. Twist the outer case back and forth until the plastic latches assert themselves and attach to the outer case. Turn the Xbox 360 over. Lift the bottom shelf up. Reattach the 14 black screws with the Torx screwdriver. Turn the Xbox 360 over. Slide the faceplate back onto the Xbox 360. Reattach the cables.

Tips and warnings

  • An anti-static strap will prevent static electricity from damaging the internal components of the Xbox 360.
  • Do not substitute a regular screwdriver for the Torx screwdriver needed to open the Xbox 360.

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