A CD key for the game World of Warcraft is used to create an account, install an expansion or upgrade an account. World of Warcraft has two expansions, each of which require a CD key for an account to be upgraded to the expansion and for the expansion to be installed on a computer. Retrieving a lost CD key is relatively easy thanks to World of Warcraft's 24/7 customer support team. In addition, in some cases retrieving a CD key is not needed.
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Evaluate whether you need to contact customer support or the office where you bought the game or expansion. If you simply need to download the game or expansion, a CD key is not needed if the CD key has already been activated with an account. However, if you have not activated the CD key to an account, further action is required.
Go to World of Warcraft's official website, worldofwarcraft.com, and click "Account Management" if you have already activated the CD key. Upon logging in to the account management screen, you should see a box in the middle of the screen that shows the status of your expansion. Click "Install" beside the expansion name or by "World of Warcraft" to install the game or expansion onto your computer. Note: installing the game and each expansion may take multiple hours.
Call World of Warcraft's customer support if you have not activated the CD key. Have the game box you purchased nearby to provide information to the support team. Note: in most cases World of Warcraft will be unable to retrieve a lost CD key.
Contact the store where you bought the expansion or game. Although most stores do not save these details, some do. If the store does not keep this information, request to have a replacement.
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