The finishing of any project in business requires an evaluation of the end results. These include not only the products and services provided to the customer for profit, but also customer service and efficiency. In addition to the customer's overall satisfaction, the company wants to know if the method of execution was timely and fruitful for all members of the team. These findings are often summarised in a written project evaluation submitted to upper management by lower management team leaders or by collaboration from several team members.
Create an outline before putting pen to paper for a rough draft of the report. Divide your scratch paper into four segments. In the first section, write notes about the finished product. Answer questions such as, Did you deliver the finished product on time? Did your prototype work? Did your product meet specifications? Did you do all procedures legally? Was all papework filled out properly and submitted on time?
In the second section, write down notes about customer relations. Were they satisfied with your product? Did you finish ahead of schedule, on time or late? Do your customers know the members working on their project? Did the customer need to call for updates or were they given regularly?
In the third section, write down notes about team and individual performance. Did all members of the team share work equally? Did all members attend all meetings? Did members take initiative? Does this group of team members work well together, and should they be recommended for future projects together?
In the last section, write down notes about the project summary. Was it truly successful? What could be improved? What did the customer ask for that was not delivered? What constraints held you back?
Construct a rough draft of the report, referring to the notes you wrote down in steps one through four. Proofread and edit before submitting. Add graphs and eye-catching charts to bring the reader's attention to any figure showing progress or success.
Things you need
- Computer with word-processing software
- Efficiency Evaluation programs