Hand-built hot tub manufacturer Beachcomber was founded in 1978, and currently sells their products in over 40 countries. Problems with Beachcomber hot tubs are often related to a faulty power supply, inappropriate water levels or a remote control that isn't working properly. Power supply problems often surface when the hot tub is new, water level problems become apparent when operating the pumps and jets, and problems with the remote control almost always are due to exhausted batteries. Fortunately, it's relatively easy to troubleshoot all of these issues.
Examine the ground fault circuit interrupter (GFCI) if the breaker won't stay on or trips. The GFCI is located in the weatherproof box on the wall of the hot tub. If the hot tub is new, it's possible the neutral wire has been attached to the neutral bus in the panel. If this is the case, connect the load neutral wire into the GFCI neutral connection. Other possible causes could be a defective heater element or simply a defective GFCI. If this is the case, call your electrician to make repairs.
Raise the water level in the hot tub at least halfway up to the skimmer opening if the jet pump surges at high speeds. This is often an indicator that the water level is too low. On a non-Hush Pump hot tub, verify that the plug in the centre of the microfilter basket is in place. If not, plug it in; it goes in from the top of the basket.
Pry the faceplate off with a screwdriver and thread the two-piece neck jet back in if the neck jet won't shut off.
Change the batteries in the remote control if the remote won't operate the jets. The receiving infrared eye is on the hot tub wall; point the remote directly at the eye.
Things you need
- Flat head screwdriver