How to Cancel an XBox Live Monthly Subscription

Updated February 21, 2017

The Xbox 360 video-game console includes the option to connect to the internet to purchase downloadable content, visit Web pages and play online multi-player games. In order to use the internet on your Xbox 360 you must sign up for an Xbox LIVE membership, which includes monthly plans. If you don't want to use Xbox LIVE you can cancel your monthly plan at any time. The process for fully cancelling your monthly Xbox LIVE membership requires you to change the automatic-renewal feature.

Go to the Xbox office website (see Resources). Click on the "Sign in" option from the top of the page.

Enter your e-mail address and password for your Xbox LIVE account and then click on the "Sign in" button.

Click on the "My Account" option from the top of the page and then click on the "Membership Level" option from the left side of the page. The "Month-to-month" option should be selected.

Click on the "On" option from the "Automatic renewal" field and then click on the "Off" option from the dialogue box that appears.

Click on the "Next" option and then click on the "Confirm" option from the Membership Level page. Your subscription will then end at the end of the month.

Things You'll Need

  • Xbox 360
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