The United States Postal Service offers services for some of its products where pre-printed numbers are utilised to track a package or letter as it travels from its shipping point to its destination. Actual tracking is available for premium products like Express Mail and Priority Mail International. Lower-cost products only include confirmation of delivery. Whether a user is looking for confirmation of delivery, an electronic signature upon delivery, or a return service, the tracking numbers printed on a receipt or confirmation stub will be used to keep track of a mailing, but only premium products with actual tracking provide end-to-end visibility.
- Skill level:
Obtain all of the paperwork needed to track a package from your local post office before preparing a mailing. A clerk will be able to inform you of the full scope of the various confirmation services and provide you with appropriate mailing labels.
Fill out the paperwork and mailing labels you receive fully before shipping your package and make sure that each label is scanned at the counter when your package is processed. If the barcodes on your label are not scanned, there will be no information within the post office mailing system for you to track.
Visit the post office website at usps.com. There is a "Track and Confirm" box on the home page.
Enter in the complete label number from the label stubs you received at the post office or from your receipt into the "Track and Confirm" box and click "go". If you are tracking a package being sent to you, the sender will have to provide you with this information.
Verify that the information visible on the screen matches your receipt. If you paid for tracking of any kind then an initial acceptance time will appear on the screen matching your post office counter visit.
Check the post office website daily to see updates on your package. Depending on the tracking service purchased, updates will be visible at each transit point the package or letter passes through or a final delivery notice will be listed online.
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