While you always want to be careful when handling e-mail, there may come a time when you accidentally delete a message you need. Accidentally deleting an e-mail can be frustrating, especially if the deleted content is of immediate importance. Sometimes you may even need information in an e-mail that you intentionally deleted some time ago. In either scenario, your e-mail account's trash or deleted items folder stores messages you have erased so that you can retrieve them.
- Skill level:
- Moderately Easy
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Log into your e-mail account. Go to the "Messages" tab if it does not automatically display.
Click the "Trash" or "Deleted Messages" link underneath your messages tab to view a list of deleted items.
Select the deleted e-mail you wish to retrieve by opening message or clicking its check box.
Click the "Move to" link and select "Inbox" from the drop-down menu. Depending on your e-mail client, you may be able to click a "Move to Inbox," "Restore" or "Undelete" link either prominently displayed in the window's options list or in an options drop-down menu.
Tips and warnings
- Set your e-mail accounts settings so that your "Trash" folder does not automatically empty. Doing so assures that you can retrieve deleted e-mails regardless of how much time expires before you realise you need them. If you empty the "Trash" folder, you will permanently delete everything in it.
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