How to Retrieve a Deleted Email

Updated April 17, 2017

While you always want to be careful when handling e-mail, there may come a time when you accidentally delete a message you need. Accidentally deleting an e-mail can be frustrating, especially if the deleted content is of immediate importance. Sometimes you may even need information in an e-mail that you intentionally deleted some time ago. In either scenario, your e-mail account's trash or deleted items folder stores messages you have erased so that you can retrieve them.

Log into your e-mail account. Go to the "Messages" tab if it does not automatically display.

Click the "Trash" or "Deleted Messages" link underneath your messages tab to view a list of deleted items.

Select the deleted e-mail you wish to retrieve by opening message or clicking its check box.

Click the "Move to" link and select "Inbox" from the drop-down menu. Depending on your e-mail client, you may be able to click a "Move to Inbox," "Restore" or "Undelete" link either prominently displayed in the window's options list or in an options drop-down menu.


Set your e-mail accounts settings so that your "Trash" folder does not automatically empty. Doing so assures that you can retrieve deleted e-mails regardless of how much time expires before you realise you need them. If you empty the "Trash" folder, you will permanently delete everything in it.

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About the Author

Stephen A. Powell is a tenured, versatile music writer based in New York. After honing his skills at St. John's University and City College (CUNY), Powell took his writing and media development services to XXL Magazine, SiTV and One Networks among other media outlets. Powell's love of language arts and desire to help others realize their full creative potential are pervasive throughout his work.