How to Add an External Email to an Exchange Distribution List

Written by jeff kaleth
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How to Add an External Email to an Exchange Distribution List
E-mail allows users to connect with others all over the world. (E-mail Concept image by wayne ruston from

Adding an external e-mail address to an Exchange distribution list is necessary if you send e-mails to people outside your organisation. This give users a central place to look up contacts within Outlook. It also gives them a central repository for future correspondence. You can add external e-mail addresses to Microsoft Exchange distribution lists as long as you have an e-mail-enabled contact set-up in Microsoft Active Directory domain.

Skill level:

Things you need

  • Permissions to create new users in your Active Directory domain

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  1. 1

    Click "Start," "Programs," "Administrative Tools," "Active Directory Users and Computers."

  2. 2

    Locate the group where you would like to add the contact and click "New" then "Contact."

  3. 3

    Fill out the contact fields and make sure the "Create an Exchange e-mail Address" box is checked.

  4. 4

    Click the "Modify" button. Click "SMTP Address."

  5. 5

    Enter the person's external e-mail address and click "OK."

  6. 6

    Click "Next."

  7. 7

    Right-click on the contact you just created.

  8. 8

    Select "Add to Group." Choose the group you would like to save the contact to then click "Check Names."

  9. 9

    Click "OK."

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