How to Reset an NTL Digital Box

Written by nick davis
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How to Reset an NTL Digital Box
It's not hard to reset your NTL digital box. (sofa and tv image by Pavel Losevsky from

Your NTL digital television set-top box not only receives television programming, but also an array of music channels. Your set-top box is equipped with a remote control and ports for connecting a VCR and a surround-sound system to the device. When problems arise, including the set-top box not responding when you press a button on the device's remote control or one or more channels not displaying, you can reset your NTL digital box and return the device to a working state.

Skill level:


  1. 1

    Turn off your NTL digital box.

  2. 2

    Unplug the device's power cable from the electrical socket.

  3. 3

    Wait 15 seconds.

  4. 4

    Plug the NTL digital box's power cable into the electrical socket.

  5. 5

    Turn on the set-top box. Use the "Channel" buttons on the device's remote control to test and use the digital box.

Tips and warnings

  • If you are still experiencing problems with your NTL digital set-top box, contact your digital television service provider to arrange for a technician to come out and troubleshoot/repair your digital television connection and box.

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