How to Remove & Check a Cartridge Error Message on an HP 2175

Written by christophervitanza
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How to Remove & Check a Cartridge Error Message on an HP 2175
(George Doyle & Ciaran Griffin/Stockbyte/Getty Images)

Checking a cartridge error message on a HP 2175 printer is a fairly straightforward task that should only take a few minutes to successfully complete. If there is an internal problem with the printer and/or the ink cartridge, a printer may show a cartridge error message as the cause of the problem. Luckily, HP included a simple way when it built the printer to alleviate this problem.

Skill level:
Moderately Easy


  1. 1

    Open the print cartridge door on the front of the printer and remove both cartridges from the printer. The cartridges are the small, square cubes located directly behind the print cartridge door. To remove the cartridges, pull forward on the top of each until they click out of place. From here, slowly guide the cartridges out from the holster. Turn the machine off with the cartridges remaining on the outside.

  2. 2

    Remove the cartridges and check to make sure the electrical strip along the bottom of each cartridge is not damaged or ripped. If the cartridge is new, make sure the plastic protective tape has been completely removed. Place the cartridges back into the machine and turn it back on. If these instructions do not work, move on to the next step.

  3. 3

    Remove the cartridges again and unplug the printer. Dampen a lint-free cloth with water and gently wipe down each one of the cartridges. Avoid touching the nozzles or the electrical strip on the cartridge. Place the cartridges back into the printer and turn the machine back on.

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