Mystery shopping is a handy service offered by speciality companies in countries such as the United States and the United Kingdom. Owners and managers of different customer service-related businesses hire mystery shoppers through these companies to pose as regular customers and rate their staff and location on a number of topics, such as friendliness, helpfulness, tidiness and decor. Mystery shoppers have the flexibility of choosing when they work, and have the option to turn down jobs they don't want. You can apply to become a mystery shopper in the United Kingdom online.
- Skill level:
- Moderately Easy
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Things you need
Register online with a U.K.-based mystery shopping company (see resources).
Check that you meet with the age and language requirements listed in the terms and conditions on the mystery shopping company's website.
Complete any necessary application forms or tests. Wait for confirmation that the company accepts you as a new mystery shopper.
Log into the mystery shopping company's website.
Search for available jobs in your area. Jobs available include shopping supermarkets, hotels, chain stores, restaurants and bars. Accept any opportunities that sound appealing to you.
Go out in the field to shop the client specified in the job listing. Make sure to follow company directions carefully and know before you leave the house what information the client requires in the report.
Write up your report once you get home and submit it through the mystery shopping website so they can pay you for your work.
Tips and warnings
- Avoid mystery shopping companies that require you to pay a fee for signing up, as this could be a scam.
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