The GHD Styling Iron is a professional quality styling tool that can be used to either straighten or curl hair. The inventive iron has a universal voltage, and is a top selling hair styling tool. GHD offers an extensive warranty on its irons; there is a 12-month limited warranty with the 3 and 3.1b stylers and a 24-month limited warranty with the GHD IV styler collection. If any GHD styler is broken or faulty, it is recommended that the customer take advantage of the warranty. According to GHD, "the guaranteed warranty becomes void if any repair has been attempted by a third party."
Obtain the original proof of purchase for the GHD styler.
Contact GHD Customer Service at 818-843-9673 or toll free at 877-443-2643. The customer service agent will provide the address to the closest location that can repair the iron under its warranty.
The iron may be taken in or shipped to the nearest repair facility, as determined by the GHD customer service representative. The GHD will be repaired and shipped back to the customer within 14 working days.
Accord to GHD, "The guarantee will not cover any fault caused through incorrect usage. We are also unable to cover any fault caused by accidental damage." Remember that it is highly recommended that you take advantage of the warranty because any third-party attempt at repair will void the guarantee.