How to Troubleshoot an Upper Case HP Keyboard

Written by stephen lilley
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How to Troubleshoot an Upper Case HP Keyboard
(Jupiterimages/Comstock/Getty Images)

If the keyboard on your HP computer is stuck typing only capital (or "uppercase") letters, this could be an easy problem to fix. You may have just pressed the wrong button at the wrong time. It could also be an indication that something is wrong with your keyboard. You can get to the root of this problem and return lower case letters by troubleshooting just a few simple steps.

Skill level:
Easy

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Instructions

  1. 1

    Make sure the "Caps Lock" key is not on. Though this will be obvious to most people, if your keyboard is typing in only upper-case letters it can't hurt to check. Look at the "Caps Lock" indicator light on the top right corner of your HP keyboard. If the light is on, strike the "Caps Lock" key on the left side of your keyboard. This will turn the "Caps Lock" off, allowing you to type in lower case letters again.

  2. 2

    Make sure the "SHIFT" keys on your HP keyboard are not stuck. Dust and dirt can build up on a keyboard over time, which can cause certain keys to stick. If either of your keyboard's "SHIFT" keys get stuck, your computer will type in only capital letters. Use a toothpick or cotton swab to remove the gunk from the key, which should help it return to its normal position.

  3. 3

    Unplug your HP keyboard and then plug it back it. This will remove the device from your operating system and then automatically add it back in. This can have the same effect, essentially, as restarting your computer. If your keyboard was typing in capital letters due to an error being stored in your operating system's memory, that error will now be cleared and the HP keyboard will function as normal again.

  4. 4

    Update your HP keyboard driver. Click "Start" and then right click on "Computer." Click "Properties" and then "Device Manager." Right click on the listing for your keyboard and then click "Update Driver." This will update the computer software that is associated with your HP keyboard. If your keyboard was typing in all capital letters as a result of an error with this driver, the error will now be fixed and you can use your keyboard normally again.

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