Laptop computers typically have an ISATAP adaptor installed that uses a wireless LAN minicard to create a wireless connection to the Internet. The ISATAP adaptor location in the operating sytem can be found under the Network Adapters section of the Device Manager. When the ISATAP adaptor on your Windows Vista computer stops working, you can fix the problem yourself. This can be done by removing and reinstalling the wireless LAN minicard.
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Things you need
- Phillips-head screwdriver
Turn the laptop over and remove the battery.
Remove the screws that are used to secure the memory/wireless LAN minicard cover with a Phillips-head screwdriver. Lift the edge of the cover to remove it.
Disconnect the antenna cables from the wireless LAN minicard with the needle-nosed pliers.
Locate the screws that are used to secure the wireless LAN minicard to the motherboard and remove them with the Phillips-head screwdriver.
Pull the wireless LAN minicard out by grabbing the card by the edges.
Reinsert the wireless LAN minicard and push down on the card to set it in place.
Tighten the screws to secure the card to the motherboard.
Replace the antenna cables with the needle-nosed pliers.
Replace the memory/wireless LAN minicard cover and secure it with the screws.
Replace the battery and then turn on the laptop. Windows Vista will load and reinstall the drivers for the ISATAP adaptor.
Tips and warnings
- Click the "Start" button and type in "device" into the search bar to go to the Device Manager.
- If you do not want to remove and replace the battery, go to the Microsoft Fix Solution Center. Highlight the Windows option on the left and select the option for "Hardware devices not detected or not working."
- If you damage the antenna cables, your wireless connection will not work properly.
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