How to Track a Lost BlackBerry

Written by jennifer keigh
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How to Track a Lost BlackBerry
An alternate phone is helpful for tracking a lost BlackBerry. (lost image by Iryna Shpulak from

There are many reasons you may feel distressed if you lose your BlackBerry smart phone. It's a costly device, it may be your only phone and main means of communication and it may contain personal data. If you do lose your BlackBerry, there are several ways to track it. Some are basics you can try after losing it and some require forethought.

Skill level:

Things you need

  • Alternate phone

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  1. 1

    Call your BlackBerry device from another phone. You may be pleasantly surprised to find that it slid under your car seat or is in your trousers pocket in the laundry hamper.

  2. 2

    Send a message to your BlackBerry smart phone from another phone. Through a text message, e-mail or BlackBerry Messenger message, ask a potential finder to contact you. Consider offering a reward in your message.

  3. 3

    Track it via PhoneBasics Lost & Find. If this application is on your BlackBerry, you can call it from an alternate number and it will send location details back to you in an e-mail or text message. This program also can remotely lock your phone or let you know if someone attempts to use it with a different number. Download a free 30-day trial at

  4. 4

    Use Berry Locator to track your lost BlackBerry. If this app is installed on your smart phone, an e-mail with a custom phrase will set off an alarm, flashing lights and a message to the finder. If your BlackBerry is GPS-enabled, it may be able to send you information to pinpoint its location. As of 2010, Berry Locator costs £4.50 for an over-the-air download from CrackBerry.

  5. 5

    If you lose hope of finding your BlackBerry, report it lost to your carrier. The line will be suspended and the device's electronic serial number will then be flagged to prevent activation by someone else.

Tips and warnings

  • Back up your BlackBerry to a computer on a regular basis. Backing up via Desktop Manager, which comes with every new device, means you can load your information onto a replacement phone if need be.
  • Many of the ways to track your lost BlackBerry are tasks that should be done before losing your phone, such as setting up your device so it's password-protected and installing locating applications.

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