The PlayStation 3 video game console features an extensive library of games as well as the ability to play movies and other content from Blu-ray discs. Errors sometimes occur with the PS3 which cause the system to freeze while a disc is stuck inside the console, unable to play and unable to eject normally. Some PS3 models feature a "force eject" option to remove stuck discs; if this feature does not work on your PS3 console then there is a manual eject option available as well.
Press the "Eject" button on the PlayStation 3 console and hold it for at least 10 seconds; if your PS3 has the "force eject" feature included it will eject the disc regardless of whether the console is frozen or not. Turn off the console and turn it back on before inserting new discs.
Unplug the power cord and any other cords from the PS3 console if the "force eject" feature does not work and you own a PS3 Slim. Turn the console upside down so that you have access to the bottom of the console.
Locate the small compartment door on the bottom of the console. Remove the door by pulling it up and off the console; a blue screw and a small hole should be visible inside the compartment.
Insert a Phillips-head screwdriver into the hole. Turn the screwdriver in a counterclockwise direction to manually eject the disc. Once the disc is removed, replace the compartment door and turn the PS3 console back to its correct position before reconnecting the power cable and any other cables you previously removed.
Things you need
- Small Phillips-head screwdriver