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How to Retrieve Deleted Voicemails

Updated March 28, 2018

Voicemail is an phone answering system programmed on your cell phone. When you first get a phone and the accompanying service, you can create your own away message and password. You can also delete voicemails you no longer need. However, if you thought you'd remember the time of Johnny's doctor's appointment, but now find you can't, there is hope. AT&T,Verizon, and Sprint cell phones will allow you to retrieve deleted messages. You simply need to listen to the telephone prompts during your dial.

Turn on your cell phone.

Press and hold the "1" button until the screen says it's dialling voicemail.

Press "1" again to play your messages. Listen to your messages.

If you want to save a message, press "9" after it plays. If you want to delete a message, press "7" after it plays. If you accidentally pressed "7" when you meant to press "9," keep listening to the prompts until they start over. Do not hang up.

Listen for the prompt to say "Check erased messages, press 1, 9." Press the "1" button and then the "9" button. Listen to the accidentally erased message once more and then hit "9" to save it.

Turn on your cell phone.

Press and hold the "1" button until the screen says it's dialling voicemail.

Press "1" again to play your messages. Listen to your messages.

If you want to save a message, press "3" after it plays. If you want to delete a message, press "7" after it plays. If you accidentally pressed "7" when you meant to press "3," keep listening to the prompts until they start over. Do not hang up.

Listen for the prompt to say "Check erased messages, press , 3." Press the "" button and then the "3 button. Listen to the accidentally erased message once more and then hit "3" to save it.

Tip

If you have already hung up from your call when you realised you deleted the wrong message, go to the following site to examine different voicemail recovery programs: http://software.informer.com/getfree-how-to-recover-deleted-voicemail/ If you have T-Mobile or any other cell provider which is not listed above, contact a local help centre for more assistance.

Things You'll Need

  • Cell phone
  • AT&T, Verizon or Sprint cell phone service
  • Voicemail service
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About the Author

Jess Jones has been a freelance writer since 2005. She has been a featured contributing writer for "Curve Magazine" and she teaches English composition at a small college in Ann Arbor, Michigan. She received her Master of Arts in English language and literature in 2002.