How to Repair a Frozen BlackBerry

Updated February 21, 2017

BlackBerry phones have grown increasingly common over the years, and what was once used exclusively for business is now used by people of all ages. A BlackBerry is convenient because in addition to being a phone, it doubles as an Internet browser, allowing the user to research information, complete work and keep in touch with contacts while on the go. BlackBerry phones are available in a variety of styles and colours.

Press and hold the "Alt," "Cap" and "Delete" keys for three seconds, ensuring that all three buttons are held at the same time.

Push the "Reset" button the rear of the BlackBerry with the end of a paper clip.

Remove the back cover of the BlackBerry and pull out the battery. Count to 10, and place the battery back into the phone.

Power up the device as you normally would. It should now be working.


Unfreezing your BlackBerry may work by using just one of the above steps. If one step doesn't work, proceed to the next.

Things You'll Need

  • Paper clip
Cite this Article A tool to create a citation to reference this article Cite this Article

About the Author

Toronto-based journalist William McCoy has been writing since 1997, specializing in topics such as sports, nutrition and health. He serves as the Studio's sports and recreation section expert. McCoy is a journalism graduate of Ryerson University.