It is easy to assume that cleaning employees will know exactly what to do--clean. This is not usually the case, as everyone has their own idea of what constitutes cleanliness. If you are hiring someone to clean at your place of business, you will need to create a very clear job description. This ensures that the new employee is clear on what job duties he is responsible for, and can protect the company from lawsuits resulting from termination or accidents.
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Make a list of all of the duties that the new cleaner will need to do. Ask a colleague to look at your list to make sure you have covered everything, as they may think of less obvious areas that you overlooked.
Break down your list into specific parts. For example, designate the areas that will need to be swept and mopped, as well as how often these duties will need to be performed. Use the phrase "using established practices and procedures." This gives you recourse if the new cleaner decides that mopping constitutes swiping a slightly damp mop over a few feet of the floor and calling it quits for the day.
Include duties that are common sense or small. Do not assume that a new cleaning employee is going to have the same standards of cleanliness that you do. Include such tasks as emptying ashtrays, replacing trash bags and keeping equipment clean and in good working order.
List the qualifications for the job, including education and physical requirements, such as the amount of weight the cleaner will be required to lift. Clearly state what the working conditions for the job will be.
Include a section in the job description about following your company's policies and procedures, including OSHA regulations. You do not have to list the policies and procedures as long as you place a signature page in the employee handbook that states that the new employee has received and read company policies and procedures, as well as safety regulations.
Place the following words at the end of the job description. "Perform other duties as requested." Adding these words makes it clear that the new cleaner's duties are not limited to the jobs listed in the description. Perhaps a light bulb will need changing--you don't want the new employee to claim that it is "not in the job description."
Put a signature line at the bottom of the job description that states that the employee has read the job description and agrees to perform those duties. Include a place for the date.
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