Whether you use a web-based e-mail program or have an e-mail platform such as Microsoft Outlook or Novell Groupwise, you can save any e-mail into a Microsoft Word document. Groupwise, a messaging and collaboration software, has a function that allows you to save an e-mail, including the message and any attachments to a Word file. Other programs such as Gmail do not allows for this, but you can manually save e-mails to Microsoft Word so that you can refer back to them later.
If you are using the Groupwise messaging software, open your e-mail. Click the email you want to save to Microsoft Word. The message will be highlighted. You can select multiple messages by holding down the Shift or Control key.
Right-click and select "Save As". A Save dialogue box will appear. In the box, you will see the message you selected and any attachments that go along with the email.
Highlight the item you want to save. Select "Save to Disk." Double check the item that you are saving under "Save File As." Click "Browse." Select the folder you want to save it in. Click "OK." Click "Save."
If you are using a different e-mail client or web-based program, open your e-mail account. Open the message you want to save to Microsoft Word.
Highlight the text of the email you want to save. If you want to save all of the text, press "Control + A." Press "Control + C" to copy the text.
Open a new document in Microsoft Word. Press "Control + V" to paste the text in the document. Press "Control + S" to save the document.
If you want to save an attachment, open the message. If you are using Gmail, for example, find the attachment and click "Download." Save the file as a Microsoft Word document.
While you can take simple steps to save an e-mail to Microsoft Word, it's often not necessary. Most e-mail programs have extensive memory and there is plenty of room to keep your e-mails and attachment stored there. You can archive the messages and search for them later.