How to Delete a Credit Card From XBox Live

Written by joshua benjamin
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For years, it has been nearly impossible to remove credit card details from a Xbox Live account. Horror stories of hacked accounts, charges continuing for years and screaming matches with Microsoft Live's customer support circulate the Internet with a disturbing regularity. Fortunately, Microsoft now has a solution to remove a credit card from a Xbox Live account.

Skill level:

Things you need

  • Computer with Internet connection
  • Xbox Live account

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    Removing the Credit Card

  1. 1
  2. 2

    Log-in with your username.

  3. 3

    In the top right, beside your profile picture, click the "My Xbox" drop-down menu.

  4. 4

    Select the "Manage Profile" option.

  5. 5

    Select "Manage Payments." This is located to the right between the "Redeem Code" and "Contact Information" options.

  6. 6

    Now, you're looking at a list of credit cards associated with your Xbox Live account. Find the one you wish to delete and click the "Remove" button to the right.

Tips and warnings

  • Some attempts to remove a card in this manner may be met with an error message saying that the card cannot be removed at this time. This may be because of an active Xbox Live account registered on that card. If all else fails, call Microsoft Support and have them remove the card themselves.

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