For years, it has been nearly impossible to remove credit card details from a Xbox Live account. Horror stories of hacked accounts, charges continuing for years and screaming matches with Microsoft Live's customer support circulate the Internet with a disturbing regularity. Fortunately, Microsoft now has a solution to remove a credit card from a Xbox Live account.
- Skill level:
Other People Are Reading
Things you need
- Computer with Internet connection
- Xbox Live account
Go to www.xboxlive.com>
Log-in with your username.
In the top right, beside your profile picture, click the "My Xbox" drop-down menu.
Select the "Manage Profile" option.
Select "Manage Payments." This is located to the right between the "Redeem Code" and "Contact Information" options.
Now, you're looking at a list of credit cards associated with your Xbox Live account. Find the one you wish to delete and click the "Remove" button to the right.
Removing the Credit Card
Tips and warnings
- Some attempts to remove a card in this manner may be met with an error message saying that the card cannot be removed at this time. This may be because of an active Xbox Live account registered on that card. If all else fails, call Microsoft Support and have them remove the card themselves.