How to Fix a Corrupt User Profile in Windows XP Professional

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Microsoft Windows XP Professional is an operating system that creates profiles for each user who uses the machine. When you create a profile, there are files that save to the hard drive. The files are used to load settings each time the user logs into the computer. If these files become corrupted, the settings may not load properly and unforeseen issues may occur with the machine. You can fix XP Professional profiles by logging in with the administrator account, creating a new profile and copying your profile files to the appropriate directory. This essentially fixes the corrupted profile.

Skill level:


  1. 1

    Log in with an administrator account. Don't log in with the same user account that is corrupted, or you won't be able to move the files.

  2. 2

    Click the Windows "Start" button and select "Control Panel." Double-click the "User Accounts" icon. Click the "Create a New Account." Follow the prompts to create a new user profile.

  3. 3

    Double-click the "My Computer" icon to open Windows Explorer. Click the "Tools" menu option in the window and select "Folder Options." Click the "View" tab in the window that opens. In this tab, check the box labelled "Show Hidden Files and Folders." Click the "OK" button to save these settings.

  4. 4

    Navigate to the "C:\Documents and Settings\Old_Username" folder. Replace "Old_Username" with the name of the profile that is corrupted.

  5. 5

    Copy all files in this directory except files named Ntuser.dat, Ntuser.dat.log and Ntuser.ini. Paste the copied files into the "C:\Documents and Settings\New_Username." Replace "New_Username" with the new profile you created earlier.

  6. 6

    Log off the current user's profile and log back in using the new user account you created. All the corrupted profiles settings and configurations are copied over to the new account.

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