Equifax is one of the three major credit reporting agencies. It offers a credit monitoring service that allows you to take a look at your report any time you want and will update you when there's a change. After the trial period, there's a £9 recurring monthly charge for this service that's notoriously difficult to cancel. Use the correct phone number and prompt choices to get a live person on the phone to handle any credit issues you might have such as cancellation, credit inquiries, credit fraud or account freezing.
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Call (866) 640-2273 (the Equifax help line).
Press "1" at the prompt for English (press "2" if you'd like Spanish).
Press "5" to speak with a credit monitoring specialist.
Press "1" to speak with a credit monitoring specialist about your credit monitoring product.
Wait a few moments to be transferred to a live person. You'll now be able to fix any problems with your monitoring service. Once connected, you can be transferred to another department to answer any other unrelated questions.
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