Like any other hard drive, Western Digital Passports can sometimes go bad. If this happens, there is still a good chance that data can be recovered from the hard drive. To get to the hard drive, the Western Digital Passport needs to be opened. Anyone who is knowledgeable with electronics could also possibly repair the entire WD Passport.
- Skill level:
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Things you need
- Credit card or butterknife
- Flathead screwdriver (optional)
Identify the parts.The most recent Western Digital Passport external hard drive model has a case that consists of two main pieces. The first piece is the outer casing, which is D-shaped and wrapped around the outside of the WD Passport. The second piece is the internal hard drive holder, which is located within the D-shaped outer casing.
Unlock the clips. The two main pieces of the WD Passport are held together using plastic clips. Take a rigid credit card (or another tool such as a butter knife) and slide it between the D-shaped outer casing and the piece that holds the internal hard drive. Start by sliding the card between the casing and the holder at one end. Gently pry up the case, separating it from the holder. Continue to pry up the case, moving all the way around the edge until all of the clips are unlocked.
Separate the two pieces of the WD Passport. Take a firm grip on the D-shaped piece with one hand and a firm grip on the hard drive holder with your other hand. Slowly pull the hard drive holder out of the D-shaped casing. The WD Passport external hard drive should now be opened.
Tips and warnings
- To use the internal hard drive of the WD Passport with another computer or enclosure, remove the hard drive from the hard drive holder. Use a flathead screwdriver and gently pry up the four tabs. Pull the hard drive from the holder.
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