How to Become a Medical Receptionist

Written by virginia vickery
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How to Become a Medical Receptionist
(Photo by Muid Latif)

Medical receptionists are the first point of contact at a doctor's office or hospital. They answer phones, check patients in and out and order supplies, along with other administrative tasks. A medical receptionist possesses knowledge of medical terminology, medical insurance information and patient care. There are no set requirements for becoming a medical receptionist, but becoming familiar with medical coding, billing and terms is advised.

Skill level:


  1. 1

    Earn a high school diploma or GED. Take 4-year courses in English, Math and Science.

  2. 2

    Interview a medical receptionist, or job-shadow one for a day, to ensure that the position is one you want to pursue. Become familiar with the office procedures, and responsibilities of the position.

  3. 3

    Take general business courses The skills you acquire are applicable to any type of business setting.

  4. 4

    Take courses in medical terminology, medical coding and billing. Certificate programs in medical coding, billing and medical reception are available, and internships offered as well. Medical receptionist positions often require at least 6 months to 1 year of experience in the medical field.

  5. 5

    Compose a resume. Create individual cover letters for each position, and highlight all training that is pertinent to medical receptionist jobs.

Tips and warnings

  • Employers often prefer candidates with experience, so don't become discouraged. Volunteer to acquire the experience outlined in the job description or at the interview.

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