How to Soft Reset Your iPod Classic

Written by seamus islwyn
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How to Soft Reset Your iPod Classic
The iPod Classic can hold up to 160GB of media, depending on the exact model. (Jupiterimages/ Images)

If your iPod Classic freezes up or otherwise misbehaves, perform a soft reset on the device. While a hard reset restores your iPod to its factory condition, a soft reset simply reboots the device's software. Unlike a hard reset, performing a soft reset on your iPod does not delete any music or other content from the device, and the iPod does not need to be connected to a computer for the soft reset to work. Use a soft reset as the first step in troubleshooting problems with your iPod.

Skill level:
Moderately Easy


  1. 1

    Slide the "Hold" switch on your iPod Classic to the "On" position, then slide it back to the "Off" position.

  2. 2

    Press and hold the "Menu" and centre buttons on the iPod Classic until the Apple logo appears on the screen.

  3. 3

    Release the "Menu" and centre buttons to complete the soft reset of your iPod Classic.

Tips and warnings

  • If the soft reset doesn't work, try connecting the iPod to a wall outlet, then performing the soft reset again.
  • If you're having trouble pressing the buttons simultaneously, place the iPod on a table or other flat surface, then use your two index fingers to press and hold the buttons.
  • Some customised settings may reset to an earlier state after you perform a soft reset on the iPod.

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