How to Retrieve a Lost Hotmail Password

Written by ehow internet editor
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Many people have multiple email accounts with multiple passwords. Remembering all the passwords and matching them to the right accounts can overtax anyone's brain. Fortunately, there are ways to retrieve a lost password in Hotmail and other accounts.

Skill level:
Moderately Easy


  1. 1

    Click your email link in Hotmail. Click on the words "Forgot Password" found under the sign on link. On the next page, there are two ways to reset your lost password, "Verify Information and Reset Password Online" or "Send Reset Instructions to my Email Address".

  2. 2

    Answer the questions on the next page. This is the information you provided to Hotmail when you signed up for your account. Enter your country, state and zip code and the answer to your secret question.

  3. 3

    Choose a new password. Make sure this is something you can remember but is hard for someone else to guess.

  4. 4

    Ask Hotmail to send the password reset information to your email if you do not remember the answers to the secret question. An email will arrive at the alternate email address you provided during registration.

  5. 5

    Open the email and click on the link. Follow the instructions to change your password.

  6. 6

    Confirm your new Hotmail password by signing into your Hotmail account. Save your new password in a safe place.

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