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How to track forwarded emails

Once you send an email, you have little control over who reads it or passes it onto someone else. If you are sending business emails, you may want to track the journey of your email if you know it will be forwarded to colleagues or contacts. There is a way within Microsoft Outlook to achieve this with a few simple steps.

Instructions

Power up your computer. Click "Start", "All Programs" then "Microsoft Outlook" to run the email program.

Click "New" to create a new email message. If you want to track an email you have already sent or received, click on that email to open.

Click "Options" then "Follow Up." Click "Flag for Recipients." Click "Flag for Me" then click "Ok."

To view your tracked message, open the original email. Click on the "InfoBar" then click "Open Original Flagged Message."

Tip

If you are not using Microsoft Outlook there are email tracking services available such as Who Read Me or Email Analytics from Litmus (see Resources).

Things You'll Need

  • Computer or laptop
  • Microsoft Outlook
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About the Author

Jules Halliday is a writer, coach and public speaker with more than 20 years experience of recruitment, training and management in a variety of sectors. Passionate about career and personal development, Halliday is director of TMS Coaching Ltd and founder of All UK Jobsites.