Tritton is a brand of headsets for all gaming platforms including the Xbox 360. Mad Catz Interactive acquired Tritton in 2010. When a problem occurs with a Tritton headset, it might be caused by nothing more than a loose connection or low volume setting. For more serious problems, Tritton have a UK support centre.
- Skill level:
- Moderately Easy
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Check whether you have a ground loop. This will create a low frequency buzzing sound, according to the Mad Catz Knowledge Base. Try using an AC to USB power adapter rather than connecting your Tritton headset directly into your Xbox 360. Use a different USB port if you do not have an AC to USB power adapter. Further, turn off "Selectable Voice Monitoring."
Check the audio connector is pushed all the way into the headset jack if you are getting no sound. Check the volume levels on the in-line controller and console. Turn them up if they are too low.
Ensure you have correctly attached the microphone if it appears not to be working. Check all connections. Ensure the microphone has not been set to mute.
Contact the Mad Catz Technical Support Centre if your headset has other problems, such as distorted or intermittent sound, echoing, a lack of microphone volume, feedback or white noise. European customers are covered by a two year warranty on Mad Catz products. Submit a ticket for technical support or ring the centre (see Resources).
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