VAIO is a line of computer desktops and laptops offered by Sony. There are a number of ways to troubleshoot the keyboard and mouse that come with VAIO computers, as well as third-party devices.
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If your Bluetooth mouse or keyboard isn't working, you may need to enable the connection on the computer. To set up a Bluetooth mouse or keyboard on your Sony VAIO, enable Bluetooth on the computer by running the New Connection Utility from the Bluetooth Settings menu. The Sony VAIO will search for the Bluetooth device you want to connect.
If a third-party keyboard or mouse device isn't working, check the Device Manager in the Control Panel to determine whether you have the correct device driver. The Device Manager indicates problems and conflicts with an "!" next to the device. If Device Manager shows any problems with your keyboard or mouse, download updated drivers for the device from the manufacturer's website.
Over time, both the keyboard and mouse will gather dust; this may eventually cause problems. If the keys on your keyboard are sticking, clean them with canned air and a cotton swab. If your mouse pointer is sticking or erratic, use a cotton swab to clean the LED on the bottom of the mouse. For a mechanical mouse, remove the trackball and clean the inside of the device.
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