The Canon MP600 Won't Scan

Written by andrew aarons
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Released in the summer of 2007, the Canon PIXMA MP600 is a colour inkjet printer that promises high-resolution printing for photo-quality prints. This all-in-one printer also scans and copies, two functions that have troubleshooting solutions on the Canon website.

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Reconnect the USB Cables

If your printer isn't scanning, begin by checking the USB connections. The printer is meant to be connected directly to the computer's USB ports, so if you are running a USB hub and have the printer connected there, disconnect it and attach it directly to your PC and try scanning again.

Windows Image Acquisition Service

If your PC is still running Windows XP, you need to check that the Windows Image Acquisition Service is active. Click "Start," then right-click "My Computer" and select "Manage." Double-click "Services and Applications," then open the "Services" icon. Scroll through the list until you see "Windows Image Aquisition (WIA)" and click on it once. In the left pane, click on "Start" to begin the service.

Reinstall Drivers

If the previous two solutions didn't resolve a scanning issue, Canon recommends reinstalling the printer's drivers. Click "Start," "All Programs" and then select "Canon MP600" or "Canon PIXMA MP600." Select "Uninstall" from the submenu to remove the printer's drivers. Click "Perform" to begin the uninstallation wizard. Reboot the system when finished. Disconnect the printer's USB cable from the PC before Windows loads again, then insert the Canon MP600 CD-ROM and reinstall the software. The program will prompt you to plug in the printer.

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