Sky Talk is a telephone package available from Sky, a telecom, broadband and satellite provider in the UK. Moving an existing telephone package over to Sky Talk can have an impact on the operation of an existing home alarm system, so it is important to confirm the implications before changing your service.
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Sky Talk is available in two variations. It is possible to simply subscribe to a call package (Sky Talk Calls), where you continue to pay line rental to your existing telecoms company, or to move your entire phone line onto the Sky Talk service (Sky Talk Line Rental). Home alarm systems are often connected to a phone line in order to provide alerts, either to individuals or emergency services, in the event of a break-in. Depending on the technical details of your specific alarm, changing your phone service could stop these alerts functioning.
Some alarm systems use an automatic dialler system, which simply connects to a phone point and dials a number. Provided this telephone point remains operational, the alarm is likely to work without interruption, but check with Sky to ensure it is compatible. More advanced alarm systems use a dedicated "Redcare" system from British Telecom, which will cease to function if you switch to the Sky Talk Line Rental package.
In order to protect the security of your home, always check with Sky and with the company which maintains your alarm system. Ensure your alarm remains functional and test it thoroughly following any change in telephone service.
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