Why Doesn't My Washing Machine Drain the Water?

Updated February 21, 2017

The two most probable reasons for a washing machine failing to drain water from its drum are a blockage at some point in the drainage system or failure of the washer's pumping mechanism.

Removing The Water

Before you do anything to remedy the fault, you must drain the water from the machine and remove the clothing. How you do this will depend on whether your washing machine has a washing pump filter and a filter drain hose or not. Your washing machine user manual will identify the location of these features.

If your machine has a pump filter and a filter drain hose, open the pump filter flap and pull the small drain hose forward. Have a large basin on hand to catch the water. The water should then be drained into the basin.

Machines With No Pump Filter

If your machine has no pump filter and small drain hose, you will have to access the hose through which washing and rinsing water exits at the rear of the machine.

This hose should be separated from its wastewater pipe and lowered into a bucket or large basin to allow water to drain out of the washer.

Spin the Clothing

Once the water is drained, the machine should be able to spin the clothing in the drum. To do this you'll need to start with a completely empty bucket or basin, with spares close at hand. After this you'll be able to open the door and remove the items.

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About the Author

Belfast-based Neil Greenlees was made redundant in March 2009 after working as a reporter for 26 years. For most of his career he was a senior journalist with ''The Ulster Star," a weekly newspaper covering the Lisburn and South Belfast areas. Greenlees holds the National Council for the Training of Journalists Pre-Entry Certificate.