Dispatch Software for Taxicabs

Written by adi pandit
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Dispatch Software for Taxicabs
Taxi Dispatch Software (taxi image by Dron from Fotolia.com)

Dispatch software for taxicabs is an essential component of a taxi service business. Choose this software with careful consideration of your budget, fleet size and any equipment requirements.

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Make a list of must have features that you just cannot do without. Consider the following features and any others based on your business needs.

  • Caller ID support

  • Call prioritising

  • Reporting

  • Communication equipment support

  • Taxi tracking

  • Map and directions support

Feature checklist
Feature checklist (checklist of the public health service image by Alexey Klementiev from Fotolia.com)

Total Cost of Ownership

After the features, cost will be an important part of your decision making. You can find a full range of dispatch software, from free programs to software costing hundreds to thousands of dollars. Different software providers have a variety of pricing options, such as rent-to-own and leasing of software and equipment. Always consider the total cost of owning the software and the equipment over the life of the service. Also consider the installation and any ongoing support or upgrade costs. Keep in mind that you can manage a small fleet of cabs using free software and services like free calendars, e-mails, e-mail to pager software or e-mail to text software.

Total Cost
Total Cost (Price red image by Silke Wolff from Fotolia.com)

Support and Local Adoption

It's a good idea to check what software other taxi services in your area are using. Find out whether prompt support is provided by the software vendor, as a glitch in your dispatch software can bring your taxicab service to a standstill.

Dispatch Software for Taxicabs
Technical support (support image by Dron from Fotolia.com)


Technologies keep evolving, and so will your business needs. Consider carefully if the dispatch software can grow with your business. As your business evolves you may want to add support for features such as online booking and taxi pooling, so pick a software that can easily extend and support your future needs.

Online booking
Online booking (online image by Leticia Wilson from Fotolia.com)

List of Vendors

Following is a brief list of dispatch software for taxicabs:

Taxicentral Inc.

CORDIC cPaq Taxi Software

Easy Dispatch Inc.

Snap Dispatch

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