Good team communication provides direction, vision and motivation to the members of the team. Team communication can be the sending or receiving of messages to or from leaders, between team members or from one team to another. Effective team communication increases team members' effectiveness and satisfaction because they are given the appropriate guidelines, tools and direction on how to accomplish tasks.
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Communication is the exchange of information through actions, speech and writing or symbols. Team communication is the exchange among a group of people.
The purpose of good team communication is to inform, direct and inspire the members of the team. Every team needs to be trained on their skills and abilities in working together. Proper direction for the team will promote team unity and purpose. Without direction, the team can end up going in different directions and using various methods to accomplish a task which can lead to frustration and confusion. Good team communication motivates team members because they see the value in their job and the importance of the other members.
Organizational and Interpersonal Communication
Organizational communication is the sending or receiving of messages on a corporate or large group level. This is commonly seen in team meetings, mass e-mails or memos sent to the team. Organizational communications involve messages sent to the group to inform, instruct or inspire. This type of team communication is used for feedback via group discussions or focus groups. Interpersonal communication is one-on-one interaction between team members and leaders. These personal exchanges are used for coaching, relating and training.
Good team communication promotes a positive working environment where each team member is aware of the needs and roles of other team members. People do not carry an individual burden but instead the entire team is able to interact and support one another. Good team communication reduces the amount of conflict and uses conflict in a proactive manner for learning. This leads to team member satisfaction, loyalty and motivation to continually grow.
Feedback and Evaluation
Use feedback agents to increase team communication effectiveness. Feedback can be gathered though surveys, one-on-one interviews and group discussions. Team communication is an ongoing process that requires constant evaluation, determining areas of weakness and implementing change to strengthen the team’s communication ability.
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