Day porter job description

Written by cassie damewood
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Day porter job description
Hotel lobbies are kept tidy by day porters. (Hotel lobby with a couch and two armchairs at night image by Alexey Stiop from

A good part of the appeal of wandering through large open areas like malls, exhibition halls and expansive lobbies in casinos and resort hotels is their cleanliness, despite the constant and heavy traffic. However, there is rarely an obvious presence of a cleaning crew. The person who discreetly keeps these locations spotless and attractive is called a day porter.

Skill Requirements

A keen and constant eye for detail is needed to be a competent day porter. He has to be organised and able to follow a routine that provides regular inspection and cleaning of assigned areas. His personality should be friendly and accommodating to ensure his work does not affect the enjoyment of visitors. Skills in operating hand and electrical cleaning tools like dusters, brooms, mops and vacuum cleaners are required.

Job Duties

A day porter is required to clean and maintain public areas in a building or complex. She is expected to clean the commodes, sinks, floors and mirrors in bathrooms and keep entryways and hallways free of dirt and debris. Her areas of responsibility include emptying trash throughout the facility and promptly cleaning up floor spills or wet spots created by inclement weather. Keeping toilet tissue and paper hand towels in stock is part of her job. She typically has a chart that she maintains indicating the time each area was visited and maintained.

Work Conditions

Working hours are flexible and normally include early morning, late night and weekend shifts. Most of the work requires standing or walking. Flexibility is important to effectively use the cleaning equipment. Lifting of cleaning supplies and buckets is part of a day porter’s job. The work environment is usually casual and friendly. He is usually required to wear a uniform supplied by his employer.

Educational Requirements

There are no educational requirements for this position. A clear understanding of written and spoken English is necessary to read instructions and interact with employees and visitors. Past work experience in commercial cleaning or janitorial work is preferred by some employers. Large companies may provide on-the-job training to new employees.

Salary and Advancement Opportunities

In companies that have a large cleaning and janitorial staff, advancement into more labour-intensive positions or supervisory jobs is possible. Smaller firms may only offer salary increases based on longevity of employment and performance. Based on information provided at, the annual salary range for a day porter in the United States was between £11,116 and £15,973 in July 2010.

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