ADT provides more than six million commercial, government and home security consumers with protection against security issues such as burglary, fire safety and other critical conditions. ADT offers several security packages at varying prices, including comparable packages that offer wireless and hard-wired features. The decision to go wired or wireless determines which package the consumer will use as well as the hardware and services required for installation.
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As of June 2010, ADT currently offers five security packages. According to the website, the "Safewatch Pro RF" and "Essentials Plus" packages offer comparable features. "Essentials Plus" mainly differs from "Safewatch Pro RF" in that it uses hard-wired door, window and motion sensors as well as a control panel while the other uses similar wireless hardware. "Safewatch Pro RF" customers also receive 1-Quick Key Remote to activate or deactivate to alarm system with on button. Both packages include the "Safewatch Pro 3000 Standard Touchpad:" as well as one indoor sounder, a power supply and 24-hour battery for the system (in case of power outrage) and a yard sign that states the building is protected by ADT.
According to Homes Alarm, an authorised ADT dealer, wireless sensors and hardware are beneficial because one can relocate the hardware without damaging the structure (for example, the walls) of one's home. The site goes on to explain that a hard-wired system cannot identify a burglar's specific entrance (which door or window) because the system works on a closed circuit. However, a wireless system alerts the homeowner and ADT when there is unauthorised access, and the system detects the exact point-of-break.
Furthermore, wireless systems perform a self-diagnosis every 40 minutes while hard-wired systems require manual testing. If a wireless device discovers a problem, (such as low batteries), it will sound an alert. However, ADT's "Critical Conditions" and "Family" packages offer hard-wired service and additional cover for fire, flood and carbon monoxide monitoring.
Neither of these packages offers CellGuard technology. ADT offers CellGuard as a backup communication feature on its "Family" package, a wired option. This service connects the alarm system with the customer's cellular or mobile phone. In the event that a homeowner has no traditional phone service or her land line loses service (in times of maintenance or because a burglar has cut the lines), the system will contact the security company via mobile phone towers, instead of land lines. None of ADT's wireless security packages include monitoring for fire safety or critical conditions such as flood, temperature increase/decrease or carbon monoxide levels.
According to ADT, the "SafeWatch Pro RF" package requires a £324 installation fee and customers will pay £23.30 per month for their alarm service. The "Essentials Plus" plan costs £226 for installation service and customers can expect to pay £22.0 per month for the quality service plan (QSP). These prices are as of June 2010.
Customers can purchase ADT service directly from the company or from an authorised dealer. Package options and prices vary from company to company, and some dealers may offer only hard-wired or wireless solutions. The latter is the case for HomesAlarm, an authorised ADT dealer.
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