Document controllers manage all drawings and documents used by a project. They assign drawing numbers and revisions. They also distribute drawings and change notices to all who need them as new versions are created. Document controllers also distribute drawings upon request. Document controllers may also be called data managers and change managers.
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Document Controller Job Description
Document controllers assign drawing numbers to new documents. Document controllers also assign unique document numbers to new documents such as test procedures and parts lists. Document controllers manage the document review and approval process, including processing document change requests and updates. Document controllers ensure that documents are complete, accurate and in compliance with corporate procedures if not ISO 9000 standards.
Document Controllers and Document Distribution
Document controllers ensure that only the latest document version is given to those who request it. They route new documents and related change notices for approval by all stakeholders. The document controller's job includes collecting and destroying obsolete copies.
Document Controller Job Within ISO 9001 Standards
Document control is required for companies to meet ISO standards per ISO 9001 section 4.2.3. ISO 9001 standards for document control require that each document have a reference number, a document title, the signature of the owner, the date the current version was issued, and a process to control the documents to prevent duplicate versions or uncontrolled changes.
Document Controller Job Training
Training for 9001 standards is available from the International Standards Organization, as well as from many companies that offer training and assistance in qualifying for ISO 9001. ISO 20000 applies document control standards to Information Technology infrastructure libraries. It is recommended that document controllers be familiar with ISO 9000 and ISO 9001. Capability Maturity Model Integration (CMMI) requires document control for software versions and releases for software. Training on CMMI is available from the Software Engineering Institute.
Document Controller Job Certifications
Document controllers can be certified as ISO Auditors and ISO Lead Auditors, allowing them to review and audit their own document control systems. ITIL Practitioners are qualified to manage information technology libraries. The ITIL Practitioner certification can be earned by passing the exam offered by the ITIL Foundation. Software Engineering Institute offers certification for CMMI assessors and trainers. CMMI assessor certification is recommended for those who want to ensure that their software project's document control processes meet CMMI standards.
Document Controller Job Work Locations
Document controllers work within any company that generates large numbers of documents or has many drawings that are continuously updated. Document controllers typically work at civil engineering firms, engineering design companies and within technical libraries.
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- "A Day in the Life: Career Options in Library and Information Science;" Priscilla K. Shontz, Richard Allen Murray; 2007
- "Implementing ISO 9000:2000;" Matt Seaver; 2001
- "Quality Management System Handbook for Product Development Companies;" Vivek Nanda; 2005
- ISO: Guidance on the Documentation Requirements of ISO 9001:2008
- "ISO 9001:2000 for Software and Systems Providers: An Engineering Approach;" Robert Bamford, William J. Deibler; 2004