A Training & Development Coordinator is an essential part of a training team. Training teams who train a large population and who manage several curricula rely heavily on coordinators. The job is a mix of training tasks, event planning and administrative work. The coordinator role is often used as a first step into the training profession.
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The Training & Development Coordinator manages all of the logistical and administrative work needed to ensure instructor-led and online training programs run successfully. Coordinators ensure that both the trainers and the participants arrive on time to a prepared training facility with all of the training materials and equipment in place and ready for use.
The primary responsibilities of a Training & Development Coordinator include making travel arrangements for trainers and participants, e-mailing training pre-work and class reminders to participants, shipping training materials, managing catering, coordinating training vendors and filing contracts, enrolling participants, scheduling courses and maintaining a training calendar, setting up and breaking down training rooms, managing the Learning Management System (LMS), and gathering and analysing course evaluation and attendance data.
Training & Development Coordinators should have at least some college. Most organisations require candidates to have a B.A. or a B.S. degree in business, education or liberal arts.
Training & Development Coordinators need strong communication and customer service skills because of the heavy interaction with participants and vendors. Coordinators should also be detail-oriented, process-focused and a good multitasker. Word processing and e-mail skills are essential. If the coordinator is the administrator for the Learning Management System, she should have a general understanding of how databases work.
No previous training & development experience is required.
The salary range for Training & Development Coordinators is £19,578 to £28,957, according to the U.S. Bureau of Labor Statistics.
At some companies, the Training & Development Coordinator is a general title for any person in the training department and the coordinator may be responsible for all training functions, including course design, facilitation and logistical support. Coordinators with expanded responsibilities have a salary range of £25,532 to £44,395.
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