Job description for a clothing store employee

Written by kallie johnson
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Job description for a clothing store employee
Clothing store (clothes shop image by Radu Razvan from

A clothing store employee is responsible for customer service and maintaining the appearance of the store. Clothing store employees are generally entry-level workers, earning minimum wage with flexible schedules. They work in positions with little opportunity for advancement but in a field that generally has openings and is expected to remain stable.


A clothing store employee keeps retail areas in order. This includes dusting, vacuuming, hanging and folding items neatly, and keeping the dressing rooms clear of clothing and clean. A clothing store employee is also responsible for customer service. The employee assists customers in finding items, putting together outfits, placing items in a fitting room and answering questions. When the customer is ready to purchase items, the clothing store employees ring them up.

Education and Work History Requirements

Clothing store positions are generally entry-level. Supervisors usually look for workers who have completed high school or have a GED, or are currently enrolled in high school. No past history is typically required. Employers look for clothing store employees to be friendly, have a clean and professional appearance, be punctual, customer oriented, and have basic math skills to count money and make change.

Work Environment

Clothing stores are generally heated and/or air conditioned. Employees are on their feet for the majority of their shift, either standing or walking and assisting customers.

Clothing store employees can work a wide range of hours. Many work evenings, weekends, holidays and the occasional overnight shift for Black Friday shopping or inventory. Vacation time may be limited during busy shopping times, particularly between Thanksgiving and New Years. Employees often can have flexible schedules and hours, making the position ideal for individuals seeking part-time employment or trying to work around a school or child care schedule.


According to the Bureau of Labor Statistics (BLS), in May 2008 clothing store employees on average earned £5.80 per hour. The lowest 10 per cent earned less than £4.70 hourly while the highest 10 per cent earned more than £12.40 an hour.

Advancement Opportunities

Advancement opportunities for a clothing store employee vary based on the store. In smaller establishments, advancement is limited because typically the owner does most of the managerial work and the budgets for running the store are smaller. In larger retail businesses, some employees can be promoted to assistant manager and from there, management trainees and managers. Large retail businesses, however, tend to prefer college graduates for their management teams. But motivated and capable employees without a college degree can sometimes work their way up the ladder or advance into an administrative or supervisory position within the store.


Employment opportunities for clothing store employees are expected to be good. Clothing stores generally have a high turnover of employees on a yearly basis, and because of this, the field usually has openings.

Opportunities for part-time, entry-level, minimum wage work is typically abundant, and demand is stronger during peak selling periods, such as the end-of-year holiday season between Thanksgiving and New Years.

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