Those who enjoy the relaxing atmosphere and offerings of a cafe can thank cafe supervisors, managers who oversee the establishment's daily operations. The conditions for cafe supervisors can vary greatly, depending on the location and style of the cafe where they work. These positions can be hectic or slower-paced and involve a staff of many or very few employees.
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Cafe supervisors recruit, train, assign duties to and evaluate cafe workers. Cafe supervisors also can be responsible for the financial side of a cafe's operation, keeping track of both the income and product inventory. The cafe supervisor must make sure that equipment is functioning properly, and some cafe supervisors also engage in marketing and promotion.
The supervisor often needs previous management experience or must participate in a training program. However, training requirements for supervisors are often flexible and many businesses place more emphasis on previous managerial experience, freeing supervisors from the long-term education commitments required in other supervisory careers.
The supervisor must be well organised and able to prioritise to keep the cafe running smoothly and maintain a sense of professionalism. Communication skills are necessary, both for communicating with the staff and with customers. Supervisors often are expected to work independently as well as part of a team.
The work environment of a cafe supervisor can vary, with some environments being slow and informal, while others are fast-paced, requiring the supervisor to have stress-management skills. According to the Bureau of Labor Statistics, food-service managers often work 50 or more hours a week and many work seven days a week.
Salary and Job Outlook
According to the Bureau of Labor Statistics, the average salary for food-service managers was £32,708 in 2008, but they can expect only 5 per cent job growth between 2008 and 2018, which is slower than the growth expected for the average position. However, high turnover rates can create job openings.
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