The importance of a project quality plan is that it offers methods for addressing quality before, during and after the execution of a project. A project quality plan can help prevent some quality issues, as well as provide a way to address unforeseen quality issues as they arise. This staves off the possibility of allowing a mistake to prolong a project and hamper progress while the management team determines the best way to deal with the issue.
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A project quality plan is essential to clarify how a business will create and deliver goods and services that meet the quality expectations of the business and its customers. A project quality plan includes criteria for what the business and its customers believe is an acceptable product. A project quality plan defines the expectations of both the business and its customers and how the business intends to achieve the expectations.
Relationship With Customers
A project quality plan can give customers a sense of ease about a business, since they know the business prepares for quality issues and has a plan with which to deal with mistakes. The goal of the project quality plan is for the business to meet or exceed the expectations of customers through realistic expectations of the final product. The project quality plan is a team effort that involves each member of the project management team and encourages clear communication in order to identify and organise specific requirements and standards for quality. A project quality plan defines tasks and activities at each point of the process to deliver the best product to customers.
A project quality plan must designate responsibility for each criteria of quality to members of the project management team. A project quality plan must include procedures for management of the project as well as processes to audit the quality requirements for each area of work. A project quality plan includes requirements to control changes that may arise during the execution of the project, so the business can improvise and adapt to changing needs.
Quality Control Considerations
A project quality plan involves the implementation of quality control and audits at each phase of the project in the form of quality events such as checklists, peer reviews and formal inspections. A project quality plan includes quality materials, such as the standards of the business and the expectations of its customers, as well as templates for achieving the highest quality product. A project quality plan is helpful to the project management team in determining a plan for ongoing improvement according to the progress of the plan.
Quality assurance involves preparation of the project plan and prepares for corrective actions to counter any weaknesses in the execution of the plan. A project quality plan is helpful in maintaining a dialogue among each member of the management team to remain aware of progress as well as any quality issues.
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